# Password Management
**1Password Guide and Recommended Practices**
For all users, please read the following sections:
- **Introduction**
- **Section 1**
- **Section 4 (optional)**
- **Section 6**
- **Section 7**
- **Section 8**
- **Section 9**
*The other sections (2, 3, & 5) can be skipped by users since they are used by IT to setup 1Password on your devices, but are left accessible here for reference.*
# Introduction to 1Password
All passwords should be stored in **1Password**, a flexible password manager available on all supported systems. The app on each system gives you access to all your passwords β and other important credentials β quickly and securely. Your account with 1Password also synchronizes across each 1Password app so all data is kept up-to-date.
## **How 1Password Works**
Organization is important when storing critical information like passwords. 1Password uses individual **"Items"** to store usernames and passwords for each account. These Items are then stored in individual **"Vaults"** which only specific people are granted access to. Generally, you will use one vault for yourself and in business settings, one or more shared vaults. You then use your master password to access your account, which in turn provides access to all applicable Vaults, so you only need to memorize one β and only one β password to access your other accounts.
[](https://bookstack.reinmuthconsulting.com/uploads/images/gallery/2025-01/gPFwpjmCofgrED2U-opm8-overview-noted.png)
> π
>
> It should be noted that your macOS password (the one you use to log into your Mac) is different than your 1Password master password. You should still memorize your macOS password in addition to your 1Password master password because you can't use AutoFill from 1Password at your Mac's login screen. However, your macOS password is stored in 1Password if you need to look it up.
### Items
You can think of these "Items" like individual pages or files locked in a filing cabinet, or a card in a rolodex locked inside a safe. These items are individual entries that can be customized to include all kinds of data beyond a username and password. It can store multiple passwords, pin numbers, website URLs, TOTPs (see **2FA/MFA** for more on that), and even just regular notes and text. The general rule of thumb is to create and maintain a single Item for each account. Even if you have multiple accounts with the same company, each account should have its own item.
More information on Items can be found in [**Section 7**](https://bookstack.reinmuthconsulting.com/books/password-management/page/section-7-items-how-to-create).
### Vaults
In the physical analogy mentioned before, **"Vaults"** can be thought of as the locked filing cabinet or safe. It's a container that holds all the Items created. Generally, you will only be concerned with a single Vault named with your personal name. In some cases, you may have access to other people's vaults for convenience such as your coworkers. The upshot being that if you save an item to the right vault, then everyone who needs access will have access automatically.
More information on Vaults can be found in [**Section 6**](https://bookstack.reinmuthconsulting.com/books/password-management/page/section-6-vaults).
### Your Master Password
The "one" password used to access 1Password and your vaults is your master password. It is critical that you memorize this password. You should not write it down anywhere. If you forget your master password, there are procedures in place to reset or retrieve it. Since your master password has been chosen for you, it is not reasonable to expect immediate memorization. Instead, we lean on biometric auth (TouchID/FaceID) on at least one device (normally your phone) to remind you of the password for your computer. If you refuse to use biometric auth you should consider following the instructions to change your master password to one you are sure to remember. Those instructions can be found in [**Section 4: Changing Your Master Password**](https://bookstack.reinmuthconsulting.com/books/password-management/page/section-4-changing-your-master-password-optional).
### The macOS App
Generally you'll use the 1Password app to create items, edit items, and look for items to retrieve information. You can also use a feature in the app called "open and fill" that will open a website address and automatically fill the username and password for you. The app is also the primary place that you will use your master password to unlock 1Password so the browser extension can be used.
You can find the macOS 1Password app in your Dock, in the Applications folder, or you can search for it using Spotlight Search.
### The Browser Extension
The 1Password browser extension is the macOS app's connection to your web browser (FireFox, Chrome, or Safari). It's used to auto-fill usernames, passwords, etc from the items stored in 1Password.
#### Signing into a website
When signing into an online service, the browser extension will suggest a login item to use. Simply click in the field of either the username or password, and a card will pop up that shows the suggested item. If 1Password has more than one item associated with that website, you may see multiple options to choose from. Click the item name, and 1Password will fill the info for you.
#### Saving a login
When creating a new account on a website, 1Password can sometimes suggest usernames, passwords, and offer to store them in a new item for you. In the example below, a username and password have been entered into a form for account creation. The `Save in 1Password` button shows up when 1Password detects the account form is being filled out. If the `Save in 1Password` button is clicked, the 1Password extension will save your username and password, along with information entered into other fields.
> π
>
> In some cases, it might be easier, less confusing, and less likely to create duplicate items for a login, if you manually create the login item in the 1Password app first, then copy the username, password, and other info from the item so you know it's accurate.
## **Starting with 1Password**
Your first encounter with 1Password will likely be when we setup the app for you on your Mac or iPhone. Your account will have already been created for you along with your master password. Once the apps have been setup and properly configured, one of the first things we will do is show you where to find your master password. Conveniently, your one password is stored in an item in your named vault. This is covered in [**Section 1**](https://bookstack.reinmuthconsulting.com/books/password-management/page/section-1-starting-out-with-1password).
Please understand it is vital that we complete setup on _both_ your primary workstation _plus_ your smartphone and any other devices that you use to access accounts. This is to make sure you have access to your master password in the event that you forget it. It is very important to memorize your password, but with biometric authentication, generally you won't have to type your password every day. And in cases where you forget it, at least one device should be unlockable with biometric auth most of the time, so you can access your password to refresh your memory.
# Section 1: Starting Out with 1Password
# **Welcome to 1Password**
If this is your first time using 1Password, welcome! It may take some time getting used to using the password manager, but you'll quickly see how valuable this little app can be.
When starting off, one of the IT staff will be introducing you to the app and giving you your password. Installation of the Mac app is not required on your part, although it is covered in [**Section 2**](https://bookstack.reinmuthconsulting.com/books/password-management/chapter/section-21-1password-app-for-mac-windows-installation) for reference. Remember that it is very important that you memorize your password. Do not write it down or print it anywhere. If you forget your password, you can contact IT to retrieve it.
## **Unlocking the 1Password app on macOS**
The app should already be installed on your Mac. You can launch the app by clicking on the 1Password app icon in the Dock. If the app is not located on your Dock, you can find it in the Applications folder using Finder. You can also quickly launch the app from Spotlight by using Command + Spacebar (`β`+` `).
If you already have your password, you can enter it in the field and press `return` on your keybaord. If you don't know your password or it hasn't been given to you yet, you can contact IT for assistance.
## **Biometric Authentication**
### Touch ID & Face ID
Since entering a password multiple times a day can be a bit of a pain, we like to lean on "Biometric Authentication" to make things easier and more convenient. There are currently two types of Apple branded Biometric Authentication available for use with 1Password.
Touch ID and Face ID are both generally available on modern iPhones. For Macs, Touch ID is the only one available but requires certain hardware. If you are using a laptop, you can use the Touch ID sensor built into the keyboard. For desktop Macs, a Magic Keyboard is required to use Touch ID. If you don't have one of these, you will have to enter your password each time you unlock the 1Password app.
### Entering your password every two weeks
For Mac users with Touch ID setup, you can unlock the 1Password app for up to two weeks if you've signed into the app with the password recently. You can make this time period more strict but our standard is currently two weeks. And, since your iPhone or laptop has Biometric Authentication as well, if you forget your 1Password master password, chances are good you can open either your laptop or iPhone with Biometric Authentication and retrieve your master password from your vault.
## **Where to find your password**
Your password can be found in an item in your named vault. You should have access via either your smartphone or your Mac. You can either click on the vault with your name and scroll through the list of items until you find the item with "1Password" in the title, or use the search function at the top of the 1Password app. If you're having trouble finding it, contact IT.
Your password is in the `password` field and it can be revealed by hovering over the field, clicking the down arrow/chevron and clicking `Reveal`. You can also hold down `option` (a.k.a. `alt`) on your keyboard to reveal concealed secrets.
You may also notice the Secret Key. It is only used for setting up new devices so it can be safely ignored. You shouldn't need to use the Secret Key, but your IT tech team does. **So, please do not modify or delete it**.
βοΈ **Please do not write down (or print) either the password or the Secret Key.** The password is your "one" password β your master password β and memorization is critical. The Secret Key is only ever used for initial setup on devices, generally once per device+account. If you forget your "one" password, and you're not able to retrieve it on any device with Biometric Authentication, we can share your 1Password account info with you or reset as needed.
## **What next?**
If the password is too difficult to remember, you do have the option to change it. That process is covered in [**Section 4**](https://bookstack.reinmuthconsulting.com/books/password-management/page/section-4-changing-your-master-password-optional). If you're unable or unwilling to use Biometric Authentication, it is recommended that you change your password to something that you are more likely to remember.
If you haven't already, you should install and setup the 1Password app for your iPhone. You can find setup instructions for the 1Password mobile app in [**Section 5**](https://bookstack.reinmuthconsulting.com/books/password-management/chapter/section-5-installing-1password-on-your-phone-5T6). However, the IT staff will be assisting you in this process, so you're not required to do this alone.
Otherwise, continue to [**Section 6**](https://bookstack.reinmuthconsulting.com/books/password-management/page/section-6-vaults) for more reading on 1Password Vaults. To see how to create Items in 1Password, continue to [**Section 7**](https://bookstack.reinmuthconsulting.com/books/password-management/page/section-7-items-how-to-create).
# Section 2.1: 1Password App for Mac & Windows - Installation
Installation can be done via two methods:
- **Self-Service App** (recommended) or...
- **Manual download and Install**
We will cover both here, but for convenience **we recommend using the Self Service app**.
Note: for Windows, you will need to do this process manually as there is no Self-Service app for Windows. This guide is intended for Mac but the general steps are similar.
# App Install Method 1: Self-Service.app (recommended)
# Installing 1Password app using the Self-Service app
Mosyle is a mobile device management system that allows us to deploy apps to managed devices without using Apple's Mac App Store. It's like a smaller "app store" that we curate to make installation easier. This curated "app store" can be found in the Self-Service app.
* * *
## **Step 1: Open the Self-Service app**
Find the **Self-Service app** on your Dock and click to run the app. If the app is not located on your Dock, you can find it in the Applications folder using Finder. You can also quickly launch the app from Spotlight by using Command + Spacebar (`β`+` `).
Once the Self-Service app is running, click the **Your Apps** tab. **1Password 8** should appear at the top. If it's not there, scroll until you find it or search by name.
>π
>
>Note: Please make sure you are installing 8 and not 7. Version 7 should no longer be available, but verifying you are installing version 8 is a good idea.
* * *
## **Step 2: Install Now**
Click the **Install Now** button and wait for the process to complete.
* * *
## **Step 3: Open 1Password**
Once the installation has finished, run the 1Password app. You can find the 1Password app in one of two ways:
* Open Finder, click on the Applications heading, and 1Password should be in your installed applications folder.
* Search for 1Password using Spotlight Search.
> π
>
> Reminder: Default keyboard shortcut is Command + Spacebar (`β`+` `) to bring up Spotlight, then type "1pass" and press `return`.
* * *
## **Step 4: Place 1Password on the Dock (optional)**
For convenience, you may wish to place the 1Password app icon somewhere else on your Dock. This step is optional but recommended.
* * *
## **Step 5: Proceed to Section 2.2!**
Continue to **Section 2.2** to sign into the app and configure it. If you have any questions, contact IT for help.
# App Install Method 2: Manual Download
> β οΈ
>
> Note: We do not recommend the full manual approach, but it is an option. We recommend using the **Mosyle** **Self Service app** method. If you have already installed the 1Password app, skip to Section 2.2 to sign in.
* * *
## **Step 1: Download**
Click on the corresponding link, depending on your OS:
Mac: [https://downloads.1password.com/mac/1Password.zip](https://downloads.1password.com/mac/1Password.zip)
Windows: [https://downloads.1password.com/win/1PasswordSetup-latest.exe](https://downloads.1password.com/win/1PasswordSetup-latest.exe)
* * *
## **Step 2: Install**
#### ο£Ώ Mac
Open the `1Password.zip` file, and then run `1Password Installer` app.
>π
>
>Note: Depending on your Finder settings, the app name may not include the `.app` filename extension. It may also be automatically unzipped for you, in which case you will only see the Installer app and not the `.ZIP` file.
You may encounter a warning that the app is downloaded from the internet. This is normal. Hit Open to continue.
You may also be asked to enter a password to install.
Please use your OS password for this install, the same as the one you use to login to your machine.
Once the installation is finished, 1Password should appear in your Dock. Start it up and continue with **Step 3**.
#### **β** Windows
Run the `1PasswordSetup-latest.exe` to begin the installation and follow the onscreen instructions to completion
* * *
## **Step 3: Proceed to Section 2.2!**
Continue to **Section 2.2** to sign into the app and configure it. If you have any questions, contact IT for help.
# Section 2.2: 1Password App for Mac & Windows - Setup
Now that the 1Password app has been installed on your computer, it's time to sign in and configure it. The primary way of signing into the 1Password app for Mac or Windows is to use the Account Details. A second way to sign in, if the account is already signed into the 1Password mobile app (e.g. on iPhone), is to scan a QR code. This is slightly different than scanning a QR code to sign in on the mobile app, but the process is very similar.
**Generally you should not have to setup the 1Password app for macOS or Windows; the IT tech team will do this for you. Please contact IT if you have any questions.**
# App Setup Method 1: Sign In with Account Details
[](https://bookstack.reinmuthconsulting.com/uploads/images/gallery/2023-09/sU0NVzpSBYWfL2Qo-1pw-icon-460x0w.png)
## Sign in and Configure the 1Password App with Account Details
For this section you will need your Account Details from **Section 1**:
* **Sign-in Address**
* **Email Address** (a.k.a. username)
* **Secret Key** (a.k.a. Access Key)
* **Password** (a.k.a. your master password)
You won't be able to complete the sign in process without them. You should have them open in a browser window if you've already completed **Section 1**. See **Section 1: Retrieving Your 1Password Account Info** if you haven't.
If this isn't the first computer you're setting up with the 1Password app, these Account Details can be found in your Vault. If you're unable to retrieve your account details, contact IT for assistance.
Once you have access to your Account Details, continue with **Step 1** of this section.
You will also need the 1Password app installed and open. Installation is covered in **Section 2.1**.
* * *
## **Step 1: Sign In**
Click Sign In to begin the process of adding your account to the app.
[](https://bookstack.reinmuthconsulting.com/uploads/images/gallery/2023-09/1Oq7Cx0ajvCtBReW-1pw-app-4-login-screen.png)
You will be prompted to enter the Email address and Sign-in address for the account. Enter them and click Next.
[](https://bookstack.reinmuthconsulting.com/uploads/images/gallery/2025-01/wvuCggk4c7aG4e27-1pw-app-6-login.png)
Next you need to enter the Secret Key and the Password.
[](https://bookstack.reinmuthconsulting.com/uploads/images/gallery/2025-01/LItKnCY5HFznNGd5-1pw-app-6-login-2.png)
The Sign-In Address is the same for everyone, but your email, Secret Key, and Password are unique to your account. If you can't find these, you will need to retrieve them, which is covered in **Section 1**.
Once the account info is entered, click Sign In.
>π§
>
>Remember: Please do not write down (or print) either the Password or the Secret Key. The password is your "one" password, your master password, and your memorization of it is critical. The Secret Key is kept safe by the IT staff if you need it in the future.
>π
>
>Note: If you find that your password is difficult for you to type or remember, you do have the option of changing it later. If you'd like to change your master password, the process is covered in **Section 4**.
* * *
## **Step 2: Configure**
Make sure the 1Password app is active/focused by clicking on its window or the app icon in the Dock.
Head up to the menu bar and click the 1Password menu β Settings.
You will need to change settings in three different tabs:
* **General**
* **Security**
* **Privacy**
#### **General**
In the General tab, under the **Default Vault** heading, change the Save new items in: setting from "Suggest a vault" or "Employee" or "Private" to **your _named vault_** e.g. `John Doe`.
To be clear: Default Vault should be the user, not Employee.
> π
>
> As of May 1, 2024 the name of the "Private" vault has been changed to "Employee" for 1Password business accounts. This change was not made by us but [by the developers](https://blog.1password.com/employee-vault/) of 1Password. Please continue to leave the Employee vault empty.
#### **Security**
If the device has **Touch ID**, make sure it is enabled if you are Ok with using Biometric Authentication. Set "**Confirm my account password:**" to `Every 2 weeks` (14 days). This setting will allow you to unlock 1Password with the Touch ID sensor rather than entering your password. However, this will only work for 14 days before you will need to enter your password again to start another 14 day period.
Under the **Auto-lock** heading, set the "**Lock after the computer is idle for:**" setting to ``8 hours``. For comparison, your computer should "lock" after a period of idle time when you're not using it (i.e. not typing or moving the mouse) at which point you will need to enter your macOS password (different from your 1Password password). This setting is similar to that, but in this case, the 1Password app will lock after the computer has been idle for 8 hours. At which point you will need to use Touch ID or enter your 1Password password.
Finally, under the **Concealed Fields** heading, **enable** the "**Hold Option to toggle revealed fields**" setting. This is a handy little feature that most users won't use, but IT uses it consistently. If you hold `option` (aka `alt`) on your keyboard while in the 1Password app, it will reveal concealed secrets like passwords.
Feel free to lock this down further; these are the minimums. For Example, setting "Lock after the computer is idle" to `4 hours`, rather than just `8 hours`.
#### **Privacy**
Under the **Watchtower** heading, **disable** the setting labeled "**Check for passkeys**" because we do not use passkeys currently.
#### **To reiterate: These are the standardized settings you should have..**
> * General Tab
> * Default Vault
> * `Save new items in:` should be set to your _named vault_ e.g. `John Doe`. It should not be set to "Employee" or "Private" or "Suggest a vault".
>
> * Security Tab
> * Unlock: Touch ID should be enabled for Mac (if available) β
> * Auto-Lock:
> * Set `Lock after the computer is idle for:` to **8 hours**. You may set a more strict time such as 4 hours.
> * Check β `Lock on sleep...`
> * Clipboard:
> * Check β `Remove copied information...`
> * Uncheck π² `Use Universal Clipboard...`
> * Concealed Fields:
> * Uncheck π² `Always show passwords...`
> * Check β `Hold Option to toggle revealed fields`
> * Privacy
> * Watchtower
> * Uncheck π² `Check for passkeys`
Close the Settings window after you have finished with both the General and Security settings.
* * *
## **Step 3: Proceed to Section 3!**
You're done!... at least with this part. Continue to **Section 3** to install the browser plugin/extension of your choice. If you have any questions, contact IT for help.
# App Setup Method 2: Scan QR Code (requires mobile device)
## Sign in and Configure the 1Password App with Your Mobile Device
For this section you will need your mobile device (iPhone, Android, etc) with the 1Password app installed and already signed in. If you've never signed into the 1Password app on your mobile device, you will not be able to proceed with this method of Mac/Windows app setup.
If you're not sure what to do, contact IT and they can help.
You will also need the Mac/Windows 1Password app installed and open. Installation is covered in **Section 2.1**.
* * *
## **Step 1: Click Sign In to Show the QR Code**
Click Sign In to begin the process of adding your account to the app.
The Sign In prompt will appear. On the left side there is a QR code that you will need to scan with your mobile device.
* * *
## **Step 2: Scan the QR code with Your Mobile Device**
Open the 1Password app on your mobile device. Tap the icon in the top left to bring up the menu. Tap the option for Scan QR Code... and then maneuver your mobile device's camera to capture the QR code displayed in the Mac/Windows 1Password app.
Once the mobile app recognizes the QR code, tap the button to Allow Full Access and the Mac/Windows app will sign in to the account automatically.
* * *
## **Step 3: Configure**
Make sure the 1Password app is active/focused by clicking on its window or the app icon in the Dock.
Head up to the menu bar and click the 1Password menu β Settings.
You will need to change settings in three different tabs:
* **General**
* **Security**
* **Privacy**
#### **General**
In the General tab, under the **Default Vault** heading, change the Save new items in: setting from "Suggest a vault" or "Employee" or "Private" to **your _named vault_** e.g. `John Doe`.
To be clear: Default Vault should be the user, not Employee.
> π
>
> As of May 1, 2024 the name of the "Private" vault has been changed to "Employee" for 1Password business accounts. This change was not made by us but [by the developers](https://blog.1password.com/employee-vault/) of 1Password. Please continue to leave the Employee vault empty.
#### **Security**
If the device has **Touch ID**, make sure it is enabled if you are Ok with using Biometric Authentication. Set "**Confirm my account password:**" to `Every 2 weeks` (14 days). This setting will allow you to unlock 1Password with the Touch ID sensor rather than entering your password. However, this will only work for 14 days before you will need to enter your password again to start another 14 day period.
Under the **Auto-lock** heading, set the "**Lock after the computer is idle for:**" setting to ``8 hours``. For comparison, your computer should "lock" after a period of idle time when you're not using it (i.e. not typing or moving the mouse) at which point you will need to enter your macOS password (different from your 1Password password). This setting is similar to that, but in this case, the 1Password app will lock after the computer has been idle for 8 hours. At which point you will need to use Touch ID or enter your 1Password password.
Finally, under the **Concealed Fields** heading, **enable** the "**Hold Option to toggle revealed fields**" setting. This is a handy little feature that most users won't use, but IT uses it consistently. If you hold `option` (aka `alt`) on your keyboard while in the 1Password app, it will reveal concealed secrets like passwords.
Feel free to lock this down further; these are the minimums. For Example, setting "Lock after the computer is idle" to `4 hours`, rather than just `8 hours`.
#### **Privacy**
Under the **Watchtower** heading, **disable** the setting labeled "**Check for passkeys**" because we do not use passkeys currently.
#### **To reiterate: These are the standardized settings you should have..**
> * General Tab
> * Default Vault
> * `Save new items in:` should be set to your _named vault_ e.g. `John Doe`. It should not be set to "Employee" or "Private" or "Suggest a vault".
>
> * Security Tab
> * Unlock: Touch ID should be enabled for Mac (if available) β
> * Auto-Lock:
> * Set `Lock after the computer is idle for:` to **8 hours**. You may set a more strict time such as 4 hours.
> * Check β `Lock on sleep...`
> * Clipboard:
> * Check β `Remove copied information...`
> * Uncheck π² `Use Universal Clipboard...`
> * Concealed Fields:
> * Uncheck π² `Always show passwords...`
> * Check β `Hold Option to toggle revealed fields`
> * Privacy
> * Watchtower
> * Uncheck π² `Check for passkeys`
Close the Settings window after you have finished with both the General and Security settings.
* * *
## **Step 4: Proceed to Section 3!**
You're done!... at least with this part. Continue to **Section 3** to install the browser plugin/extension of your choice. If you have any questions, contact IT for help.
# Section 3: Installing the 1Password Browser Plugin/Extension
There are many browsers supported by 1Password. We will only cover three: Firefox, Google Chrome, and Safari. The process for each installation varies considerably, so if you're installing for multiple browsers, it's good to be aware of the differences.
# Firefox
## **Step 1: Visit the webpage**
Click here:
https://1password.com/downloads/browser-extension/#browsers
* * *
## **Step 2: Select Firefox**
Click on the "Install" button under the icon corresponding to the web browser you are using at the moment. In this instance, Firefox.
* * *
## **Step 3: Add the 1Password icon to your browser**
Click on the "Add to Firefox" button:
* * *
## **Step 4: Permissions**
Click on the "Add" button on the pop-up.
>π
>
>Note: it is both OK and recommended to allow it the same permissions in Private Windows.
* * *
## **Step 5: Log into 1Password**
If your toolbar icon looks like this, skip to the next step: 
If your toolbar icon looks like this:  please click it and unlock 1Password with your password or biometric auth.
* * *
## **Step 6: Install Complete - but we're not done!**
1Password should now work for autofilling login information.
* * *
## **Step 7: Configure**
In the Firefox browser, click on the 1Password icon next to the address bar and then click on the "menu" icon (circled in red below), then `Settings...` as shown:
There are two tabs you will need to change settings in:
* **Autofill & save**
* **Accounts & vaults**
##### **Autofill & save**
Click on the **Autofill & save** tab, and then disable "**Offer to save and sign in with passkeys**" because we currently do not use passkeys.
Make sure the vault selected next to "**New items get saved in:**" is set to **your _named vault_** e.g. `John Doe`. It should not be set to "Employee" or "Private" or anything else.
##### **Accounts & vaults**
Click on the Accounts & Vaults tab on the left. Uncheck Employee:
> π
>
> As of May 1, 2024 the name of the "Private" vault has been changed to "Employee" for 1Password business accounts. This change was not made by us but [by the developers](https://blog.1password.com/employee-vault/) of 1Password. Please continue to leave the Employee vault empty.
* * *
## **Step 8: Proceed to Section 5**
You're done!... at least with this part. Please proceed to **Section 5** to install 1Password on your phone or other mobile device. Note that **Section 4** is optional. If you have any questions, contact IT for help.
### If you are still having trouble, please see:
https://support.1password.com/missing-browser-button/
# Chrome
## **Step 1: Visit this webpage**
https://1password.com/downloads/browser-extension/#browsers
* * *
## **Step 2: Select Chrome**
Click on the "Install" button under the icon corresponding to the web browser you are using at the moment.
* * *
## **Step 3: Add the 1Password icon to your browser**
Click on the "Add to Chrome" button.
* * *
## **Step 4: Permissions**
Click on the "Add Extension" button on the pop-up.
* * *
## **Step 5: Log into 1Password**
You should see the 1Password icon appear in the top right corner, next to your search bar:
Click the icon and use your password (or TouchID!) to unlock - autofilling will not work until you unlock 1Password.
* * *
## **Step 6: Puzzle icon and pin**
* * *
## **Step 7: Configure**
In the Chrome browser, click on the 1Password icon next to the address bar and then click on the "menu" icon (circled in red below), then `Settings...` as shown:
There are two tabs you will need to change settings in:
* **Autofill & save**
* **Accounts & vaults**
##### **Autofill & save**
Click on the **Autofill & save** tab, and then disable "**Offer to save and sign in with passkeys**" because we currently do not use passkeys.
Make sure the vault selected next to "**New items get saved in:**" is set to **your _named vault_** e.g. `John Doe`. It should not be set to "Employee" or "Private" or anything else.
##### **Accounts & vaults**
Click on the Accounts & Vaults tab on the left. Uncheck Employee:
> π
>
> As of May 1, 2024 the name of the "Private" vault has been changed to "Employee" for 1Password business accounts. This change was not made by us but [by the developers](https://blog.1password.com/employee-vault/) of 1Password. Please continue to leave the Employee vault empty.
* * *
## **Step 8: Proceed to Section 5**
You're done!... at least with this part. Please proceed to **Section 5** to install 1Password on your phone or other mobile device. Note that **Section 4** is optional. If you have any questions, contact IT for help.
* * *
## **Troubleshooting:**
If you are running into issues please check these items:
* Disable other password managers. Window menu -> Extensions -> click the slider for other managers so that they are gray, not blue.
* In the same Extensions window, ensure 1Password's slider is blue.
* If you have just disabled other extensions, a browser restart may be needed for things to operate normally.
* Chrome β Preferences β Autofill β Passwords should look like this:
* Be aware that when a page first loads you'll be offered usernames and passwords from 1Password (if 1Password is selected as your autofilling app in preferences, this should automatically occur, but might take disabling LP.)Β If you click elsewhere, the icon won't show up until your mouse has clicked on a user/pass field.
* If 1Password is still not offering logins, the URL might not be saved correctly.Β Less-specific URLs are often better than extremely specific (long) ones, but not always.Β The most common offender is a completely different domain for the same service e.g.Β [https://www.microsoft.com/](https://www.microsoft.com/)Β andΒ [https://login.live.com/](https://login.live.com/)Β - if you've savedΒ [microsoft.com](http://microsoft.com/)Β and the login page is atΒ [login.live.com](http://login.live.com/), autofill won't be offered at all.Β Just add the second URL under the first, no need to remove the first.
#### If you are still having trouble, please see: [https://support.1password.com/missing-browser-button/](https://support.1password.com/missing-browser-button/)