Chrome

Step 1: Visit this webpage

https://1password.com/downloads/browser-extension/#browsers

Step 2: Select Chrome

Click on the "Install" button under the icon corresponding to the web browser you are using at the moment.

Step 3: Add the 1Password icon to your browser

Click on the "Add to Chrome" button.

Step 4: Permissions

Click on the "Add Extension" button on the pop-up.

Step 5: Log into 1Password

You should see the 1Password icon appear in the top right corner, next to your search bar:

Click the icon and use your password (or TouchID!) to unlock - autofilling will not work until you unlock 1Password.

Step 6: Puzzle icon and pin

Step 7: Configure

In the Chrome browser, click on the 1Password icon next to the address bar and then click on the "menu" icon (circled in red below), then Settings... as shown:

There are two tabs you will need to change settings in:

• Autofill & save
• Accounts & vaults

Autofill & save

Click on the Autofill & save tab, and then disable "Offer to save and sign in with passkeys" because we currently do not use passkeys.

Make sure the vault selected next to "New items get saved in:" is set to your named vault e.g. John Doe. It should not be set to "Employee" or "Private" or anything else.

Accounts & vaults

Click on the Accounts & Vaults tab on the left. Uncheck Employee:

📌

As of May 1, 2024 the name of the "Private" vault has been changed to "Employee" for 1Password business accounts. This change was not made by us but by the developers of 1Password. Please continue to leave the Employee vault empty.

Step 8: Proceed to Section 5

You're done!... at least with this part. Please proceed to Section 5 to install 1Password on your phone or other mobile device. Note that Section 4 is optional. If you have any questions, contact IT for help.

Troubleshooting:

If you are running into issues please check these items:

• Disable other password managers. Window menu -> Extensions -> click the slider for other managers so that they are gray, not blue.
• In the same Extensions window, ensure 1Password's slider is blue.
• If you have just disabled other extensions, a browser restart may be needed for things to operate normally.
• Chrome ➝ Preferences ➝ Autofill ➝ Passwords should look like this:

• Be aware that when a page first loads you'll be offered usernames and passwords from 1Password (if 1Password is selected as your autofilling app in preferences, this should automatically occur, but might take disabling LP.)  If you click elsewhere, the icon won't show up until your mouse has clicked on a user/pass field.
• If 1Password is still not offering logins, the URL might not be saved correctly.  Less-specific URLs are often better than extremely specific (long) ones, but not always.  The most common offender is a completely different domain for the same service e.g. https://www.microsoft.com/ and https://login.live.com/ - if you've saved microsoft.com and the login page is at login.live.com, autofill won't be offered at all.  Just add the second URL under the first, no need to remove the first.

If you are still having trouble, please see: https://support.1password.com/missing-browser-button/

Chrome - Incognito Mode tip

In order to still be able to access 1Password while in incognito mode, please follow the instructions below to configure your browser.

Step 1: Click on the puzzle icon in the top right corner of your browser, then click on Manage Extensions

Step 2: Click on Details in the 1Password box

Step 3: Click on the switch to turn it blue