Server Upgrade, Remote Desktop Auth Fix

The document is intended to be followed only by FVC staff/vendors who have already completed the Server Upgrade instructions, linked here.

To ease the transition we've kept the password the same across both servers, but the username can change a bit.If you see a message stating The User Account Did Not Work cancel the connection request. We will edit the single account to work on both servers.

• Continue with this stepprocess only if you have authentication issues.
  • Microsoft Remote Desktop should already be open.
  • ToSelect the Microsoft Remote Desktop menu, then Preferences:

  

  • Switch to the User Accounts tab and locate the Username field.
  • To

    Change from FVC\username to username@ad.foleyvisioncenter.com.

    - e.g. 

  • To